Shipping & Returns

Shipping Policy:

All orders will be shipped within 48 hours from France (Paris & Orléans) via the French local carrier "Colissimo". During busy periods processing periods can take up to 72 hours.

With our transporter:

  • If you live in France, it takes 2 working days.
  • If you live in Europe, it takes 4 to 5 working days.
  • If you live outside Europe, it takes 5 to 8 working days.

Please note that these delivery times are estimates and may be affected by factors beyond our control, such as customs delays or shipping carrier issues.


Return Policy:

At DolceVitaHub, we are committed to ensuring your satisfaction with every purchase. Our return policy is designed to provide clarity and transparency while upholding the legal standards set forth by French regulations.

14-Day Return Period

You have 14 days from the date of receipt to initiate a return for any reason. Please contact us promptly via email at to begin the return process. Note that returns will not be accepted beyond this 14-day window.

Eligibility Criteria

For a return to be processed, the item must meet the following conditions:

  1. Unworn and Untouched: The item must be in its original, unworn condition, with all tags securely attached. Any signs of wear, alteration, or removal of tags will render the item ineligible for return.

  2. Product Origin: We accept returns only for purchases made within France. Customers outside of France may be eligible for returns on a case-by-case basis and are subject to different terms, including the issuance of store credit rather than refunds.

Return Shipping

Customers are responsible for the shipping costs associated with returning an item. Unfortunately, we cannot refund shipping costs. When initiating a return, please provide us with the shipping company and tracking number to facilitate the return process.


Non-Refundable Items

Certain items are not eligible for return, including:

  • Items purchased outside of France, except under exceptional circumstances.
  • Items returned beyond the 14-day return period.
  • Items that show signs of wear, damage, or alteration.

Tag Requirement

Please note that the DolceVitaHub tag must remain attached to the product for the return to be accepted. If the tag is removed or tampered with, the return will be refused.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 14 days via the original method of payment used for the purchase. Please note that if the item does not meet our return eligibility criteria (e.g., odors, stains, defects), a refund may not be issued.

Contact Us

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at We're here to assist you and ensure a seamless shopping experience.

Thank you for choosing DolceVitaHub for your vintage clothing needs.